Job For Front Desk Executive at Eko Electricity Distribution Company
February 20, 2019 Staff1 Power / Steel / Energy 0
Eko Electricity Distribution Plc (EKEDC) is widely regarded as the flagship of Nigerian Electricity Supply Industry (NESI).
We are recruiting to fill the position below:
Job Title: Front Desk Executive
Location: Lagos
Job Description / Responsibilities
Include but not limited to the following areas:
Take and pass on messages to Guests
Deal with special requests from Guests
Deal with complaints or problems
Answer telephone calls and take messages or forward calls
Schedule and confirm appointments and maintain event calendars via the VMS
Check visitors in and direct or escort them to specific destinations
Inform other employees of visitors’ arrivals or cancellations
Enter customer data and send correspondence
Copy, file and maintain paper or electronic documents and records
Handle incoming and outgoing mail
Maintain a register of Company’s visitors & customers received at the front desk.
Directs visitors by maintaining employee and department directories; giving instructions in line with the visitors management procedure.
Maintains security by following procedures; monitoring logbook; issuing visitor badges via the VMS
Responsible for administrative tasks, including maintaining files and spreadsheets or sending out interoffice communications.
Greet clients as soon as they arrive and connect them with the appropriate staff in line with the VMS procedure
Answer the phone in a timely manner and direct calls to the correct offices
Create and manage both digital and hardcopy filing systems for all visitors.
Make travel arrangements and schedule meetings based on some Clients’ itineraries ( If applicable)
Deal with bookings by phone, e-mail, letter, or face-to-face
Complete procedures when Guests arrive and leave
Performs other ad-hoc duties assigned
Academic Qualification
HND/B.Sc in Business Administration or any other related field of study
Professional Certification(s):
Certifications in relevant field will be an added advantage
Years of Experience:
2- 5 years cognate work experience
Personal Attribute/ required skill set:
Accountability
Passion
Good team spirit
Customer Relationship Management
Record management
Crisis Management.
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Attention to detail
Integrity
How to Apply
Interested and qualified candidates should send their CV to: recruitments@ekedc.com